Kim Mueller, Office Manager
Mrs. Mueller has worked in the administrative field for the past 12 years, mostly in office counseling settings. Prior to joining the Behavioral Wellness Group, she worked as a receptionist in a clinical office for 5 years and medical office for the past three years. The staff at BWG are so pleased to be working with Kim again, as they enjoyed a very valuable relationship at a previous practice.
Personal Quote
My greatest enjoyment is the interaction I have with the patients who come in our door. It is one of the great “perks” of the job. Sometimes, coming to a clinical setting can be daunting and one of the more gratifying parts of my job is to help place those patients at ease. I, also, appreciate the wonderful staff at BWG who make coming to work each day most enjoyable.
Contact
Position:
Office Manager
Address:
8224 Mentor Ave, Suite 208
Mentor Ohio 44060
Email:
kmueller@behavioralwellnessgroup.com
Phone:
440-392-2222 EXT 824
Fax:
440-565-2349
Testimonials/Reviews
Testimonial Disclosure Statement: Testimonials herein are unsolicited, anonymous and are received after care has been received in an attempt to assure healthy therapy relationships and confidentiality.
"Dear Kim - It was a pleasure speaking with you. I appreciate your time and your patient understanding in answering my many questions!! You are a valuable asset to this group of Providers. Your kind and sincere demeanor truly helped in alleviating some of the stress associated with one's many questions in searching for a Provider.- Thanks so much!"
Articles
“I WAS TRYING TO ACT NORMAL…”
I heard this piece of a conversation between two friends as I jogged by them in the park the other day, “I was trying to act normal…” Then I passed them but not without being prompted to consider what that really means. So many of us appear “normal” or even beautiful, talented and rich such as the late Kate Spade. Yet many of us struggle with fitting in, appearing normal or masking our struggles. I facilitate the mental health, Dialectical…
Ten DBT Techniques for Anxiety
Anxiety can be divided into two basic areas, as first discussed by Sigmund Freud “Appropriate and Inappropriate Stress”. Anxiety can occur over situations or threats that occur and cause our brain to go into “Fight or Flight” syndrome. This is when the sympathetic or limbic system becomes aroused and creates many symptoms such as rapid heartbeat, nervous feelings, panic feeling, sweating, shortness of breath, and many other well-known symptoms. This can also occur when a situation is a real threat…
What is IOP?
An IOP is often recommended for individuals who do not require medical supervision and can live at home. This type of program is designed to accommodate work/family schedules and begin a long-term recovery. The Behavioral Wellness Group offers 7 different IOPs.
Annual IOP Statistics Summary 2022
AREAS OF STRENGTH: • 100% of reviewed charts had ROI’s filled out and signed. This is an increase from 2021.• 100% of reviewed files had family involvement from start to finish or family involvement was offered to the IOP participant.• Overall, the total average of Quality-of-Life Scores was 3.6, meeting the goal of 3.6. This has been maintained from 2021.• Noticeably Improved Depression (53%) and Anxiety (51%) scores on average across all IOPs on empirically based measures. This is an…
Annual Post Graduation IOP Success Summary
AREAS OF STRENGTH: SUGGESTIONS FOR IMPROVEMENT:
CARF Accreditation 2022
Glovan Pollak and Associates, dba: The Behavioral Wellness Group is very pleased to share with you that our programs are CARF Re-Accredited for the maximum allowable of Three years, until June 30, 2025! This is a testament to our commitment in meeting and exceeding the most stringent of professional standards! The Surveyors had many positive things to say in their report, including: A sincere expression of gratitude once again for being a huge part of our CARF Re-accreditation. We truly…