Scheduling as a New Patient

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What to Expect as a New Client

 

Thank you for your interest in The Behavioral Wellness Group. We want to make this process as thorough and efficient as possible. There are a few items to review before scheduling an appointment:

  1. If you have not selected a provider please click here to review our providers.
    • You can view pictures and read a provider's background before making your choice.
  2. Next, click here to see if we take your insurance.
    • If you want to know if our facility and a specific provider are in network, please call the member services number on the back of your insurance card.
  3. To schedule your first appointment, please call our office at 440-392-2222 and press option 1 from the phone menu.
    • There are questions we do need to ask which help our Intake Specialists schedule you with an appropriate therapist who can meet your needs.
  4. We can be reached Monday - Friday between 8:00am and 4:30pm.
  5. Please have your insurance card available at the time of your call.
  6. If we are not able to take your call please be assured we will call you back within 24-48 business hours.

We look forward to having you join The Behavioral Wellness Group Family!

Welcome!

 

Provider Referrals

 

If you work with an agency, hospital, school or other organization please click the button below to submit your client's information online. We will reach out to your client within 24-48 business hours.

Thank you for referring your client to our office.

Online Referral for Providers

Selfpay Information

 

If a client chooses to be self pay or discontinue using insurance The Behavioral Wellness Group has provided a list below, of our self pay Good Faith Estimates for Therapy Services, Psychiatry Services, Psychology Services, and Intensive Outpatient Group Services:

To learn more and get a form to start the process, go to www.cms.gov/nosurprises.

For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises.

 

HIPPA Notice for Privacy Practices

Please click the button below to review the Client Rights Handout and Acknowledgement Form. This document is provided in a printable format for your convenience. If you have any questions or concerns, please contact us using the information provided in the Corporate Contact section below.
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