The Behavioral Wellness Group

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  • 100% of reviewed charts had ROI's filled out and signed. This is an increase from 2021.
  • 100% of reviewed files had family involvement from start to finish or family involvement was offered to the IOP participant.
  • Overall, the total average of Quality-of-Life Scores was 3.6, meeting the goal of 3.6. This has been maintained from 2021.
  • Noticeably Improved Depression (53%) and Anxiety (51%) scores on average across all IOPs on empirically based measures. This is an increase in both areas from 2021.


  • 85% (goal was 90%) of files had comprehensive orientation completed with ROIs, consent to treat, pre-screens, financial agreement, interpretive summaries. Goal will remain at 90%.
  • Interpretive summaries were missing in several files. In 2021, 94% of files had summaries but in 2022, the number decreased to 91%. Goal for 2023 will be 100%.


  • 64% of respondents did not report feeling hopeless about themselves or their lives-an overall improvement from intake to 6 months post graduation follow-up with depression scores
  • 64% of respondents reported reduced or not having anxiety at all- an overall improvement from intake to 6 months post graduation follow-up with anxiety scores
  • 100% of respondents reported no desire to end their life 6 months post graduation
  • 100% of respondents reported no suicidal ideations 6 months post graduation
  • 54% of respondents reported not feeling stressed out 6 months post graduation


  • Implement more stress management skills in the IOP curriculum.
  • Increasing Aftercare participation to reinforce skills to reduce depression and anxiety scores as well as stress management.

Glovan Pollak and Associates, dba: The Behavioral Wellness Group is very pleased to share with you that our programs are CARF Re-Accredited for the maximum allowable of Three years, until June 30, 2025! This is a testament to our commitment in meeting and exceeding the most stringent of professional standards!

The Surveyors had many positive things to say in their report, including:

  • BWG’s has a strong leadership team that focuses on the deliverance of quality services and program expansion.
  • The staff’s training is thorough, varied, and competency based.
  • As noted by referral sources, BWG is the preferred provider of intensive outpatient services in the area.
  • The clients and families served express great appreciation for the organization, describing its services as “lifesaving”.
  • Its primary strengths include leadership, strategic planning, collection of input from stakeholders, implementation of input, data collection, and performance improvement activities.
  • BWG is in an accessible location offering many virtual options. They offer 6 IOPs and 2 aftercare groups with flexible days to serve defined populations to enhance access to needed services.
  • The organization provides evidence-based, skill based, and recovery-oriented services, This blended service model offers flexibility to staff and clients.
  • The leadership is very knowledgeable, team oriented and professional. The management team has a history of hard work and a vision to expand services.
  • BWG has a well-developed and user friendly web site.
  • The clients and family members served expressed great appreciation for the organization’s life-saving services and staff members that are dedicated to their well-being
  • Referral sources identified BWG as the “preferred source for intensive outpatient services”

A sincere expression of gratitude once again for being a huge part of our CARF Re-accreditation. We truly appreciate the part that all of you play in making BWG an outstanding organization. Please know that BWG is committed to exceeding standards in the industry, and we truly appreciate how you have assisted us in actualizing our Mission and Vision for the Company as we move forward in providing the very best in quality of care.

Thank You To All of You!!



The Behavioral Wellness Group is a counseling center providing therapy and behavioral health services and assessment including chemical dependency/drug addiction treatment, cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT) and other therapies. We also provide mental health or psychological assessments, and psychological,educational and bariatric testing. Providing services to the following communities in Ashtabula, Cuyahoga, Geauga and Lake County: Cleveland, Ashtabula, Beachwood, Chardon, Concord, Eastlake, Euclid, Fairport, Geneva, Grand River, Highland Heights, Kirtland, Leroy, Lyndhurst, Madison, Mayfield, Mayfield Heights, Painesville, Pepper Pike, Perry, Russell, Solon, South Euclid, Thompson, Wickliffe, Willoughby, Willoughby Hills, and Willowick, from our offices in Mentor, Ohio.